The website, located at https://masterfulme.com, is owned by Masterful Me and is intended to make known its services, as well as to enable contact with current and potential customers.
The purpose of this policy is to inform you that our general rules on privacy and processing of personal data are in accordance with the existing legal provisions on privacy and protection of personal data, particularly with regard to the new General Data Protection Regulation, RGPD, of mandatory application since May 25, 2018.
We are committed to respecting best practices in the field of security and protection of our clients’ personal data, ensuring that all those who entrust us with the collection and processing of their personal data are aware of our procedures and what rights they have in this regard.
Personal data is understood to be any information, of any nature and regardless of its support, including sound and image, concerning an identified or identifiable natural person. By providing your personal data you implicitly authorize us to use the collected data to provide the contracted service, and thus fulfill our obligation to you in that regard.
RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
We assume responsibility for the collection and processing of the personal data necessary to fulfill the contract established. The identification of the data to be collected, the means of processing to be applied, as well as the purposes for their use are defined according to the characteristics of the contracted service.
TYPE OF PERSONAL DATA WE COLLECT AND PURPOSES OF PROCESSING
Within the scope of our activity, we collect and process personal data relating to the requests addressed to us and only for the purpose of such request.
Data subjects declare that the personal data and information they provide us with are accurate, true, complete and up to date, and any inaccuracy, omission or incompleteness is strictly the responsibility of the data subject.
COLLECTION OF PERSONAL DATA
Personal data are collected in person, by phone, by email or through our website. The personal data collected are processed electronically and in strict compliance with the legislation on personal data protection. They are stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which the data subject’s consent was given.
TERM OF CONSERVATION OF PERSONAL DATA
The period of time for which the data are stored and conserved varies according to the purpose for which the information is collected and processed. In fact, there may be legal requirements that require data to be retained for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes for which they were collected or for the period of time authorized by the National Commission for Data Protection.
After this period, your personal data will be deleted, provided that there is no legal requirement to keep them or, when there are other legal reasons to keep the data, namely a contractual relationship in force.
RIGHT OF ACCESS, RECTIFICATION, OPPOSITION, ERASURE AND PORTABILITY
You have the right to request information about the personal data we keep about you, as well as to oppose its processing in certain situations. If your data is incorrect, incomplete, or no longer needed, you can request that the information be corrected or deleted from our systems.
You also have the right to receive personal data in a structured, commonly used and machine-readable format and, where technically possible, you may ask us to transmit your data to another controller. To exercise any of these rights, please send us a written request to the following email address firstname.lastname@example.org.
MEASURES ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA
Bearing in mind our concern and commitment to defend privacy issues, several technical and organizational security measures have been adopted in order to protect the personal data provided to us against disclosure, loss, misuse, alteration, unauthorized treatment or access, as well as against any other form of unlawful treatment, implementing strict rules in this regard, so that compliance with these rules is an undeniable obligation of all those who legally access them.
Notwithstanding all the security mechanisms adopted and the compliance with all the personal data protection rules, users must be aware that if they do not have the necessary protection barriers in their access (e.g. anti-virus, firewall, anti-spyware), when surfing the Internet their personal data may be seen and used by unauthorized third parties.
In this context, all users are advised to take the necessary security measures while using the Internet, namely by ensuring that they use a browser that allows the use of secure communication.
COMMUNICATION OF DATA TO OTHER ENTITIES
In the course of our business we may use third parties to provide certain services. Sometimes, the provision of these services involves access to personal data by these entities. When this happens, we take the appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly established and provided in a contract to be signed with the service provider.
We may be forced to disclose your personal data in compliance with a court order or in compliance with other legal or regulatory requirements. If this happens, we will take reasonable steps to provide you with notice before we disclose it, unless we are legally prevented from doing so.